Delivery Method: Group Live/Group Internet-Based Join the group here. Free Bonus: Get a PDF version of The 2018 State of The Office Manager Report. Sharpen skills and stay ahead of the competition with AMA's leading-edge online professional development training in 25 distinct subject areas. Project Management Institute (PMI) Talent Triangle, 2015. If you disable this cookie, we will not be able to save your preferences. Get set to step up and become a "conscious communicator." The Best Employee Recognition Software Platforms Used By Notable Companies In 2020 Having the Marriage You Always Wanted Our Building Lasting Relationships Marriage seminar is fun, interactive, and life-changing. See what nuggets of wisdom our community has to offer and jump into the conversation. Many of the suggestions came straight from our Facebook group of Office Managers! Get set to step up and become a "conscious communicator." 11/04/2020,10:00AM- 1:00PM; 11/04/2020, 2:00PM- 5:00PM; 11/05/2020,10:00AM- 1:00PM; 11/05/2020, 2:00PM- 5:00PM; 11/16/2020,10:00AM- 1:00PM; 11/16/2020, 2:00PM- 5:00PM; 11/17/2020,10:00AM- 1:00PM; 11/17/2020, 2:00PM- 5:00PM; 12/14/2020, 2:00PM- 5:00PM; 12/15/2020, 2:00PM- 5:00PM; 12/16/2020, 2:00PM- 5:00PM; 12/17/2020, 2:00PM- 5:00PM; 01/11/2021,10:00AM- 1:00PM; 01/11/2021, 2:00PM- 5:00PM; 01/12/2021,10:00AM- 1:00PM; 01/12/2021, 2:00PM- 5:00PM; 01/25/2021,11:00AM- 2:00PM; 01/25/2021, 3:00PM- 6:00PM; 01/26/2021,11:00AM- 2:00PM; 01/26/2021, 3:00PM- 6:00PM; 02/01/2021, 2:00PM- 5:00PM; 02/03/2021, 2:00PM- 5:00PM; 02/08/2021, 2:00PM- 5:00PM; 02/10/2021, 2:00PM- 5:00PM; 02/18/2021,11:00AM- 2:00PM; 02/18/2021, 3:00PM- 6:00PM; 02/19/2021,11:00AM- 2:00PM; 02/19/2021, 3:00PM- 6:00PM; 02/25/2021,10:00AM- 1:00PM; 02/25/2021, 2:00PM- 5:00PM; 02/26/2021,10:00AM- 1:00PM; 02/26/2021, 2:00PM- 5:00PM; 03/01/2021, 2:00PM- 5:00PM; 03/03/2021, 2:00PM- 5:00PM; 03/08/2021, 2:00PM- 5:00PM; 03/10/2021, 2:00PM- 5:00PM; 03/18/2021,10:00AM- 1:00PM; 03/18/2021, 2:00PM- 5:00PM; 03/19/2021,10:00AM- 1:00PM; 03/19/2021, 2:00PM- 5:00PM; 03/29/2021,11:00AM- 2:00PM; 03/29/2021, 3:00PM- 6:00PM; 03/30/2021,11:00AM- 2:00PM; 03/30/2021, 3:00PM- 6:00PM; 04/08/2021,10:00AM- 1:00PM; 04/08/2021, 2:00PM- 5:00PM; 04/09/2021,10:00AM- 1:00PM; 04/09/2021, 2:00PM- 5:00PM; 04/12/2021, 2:00PM- 5:00PM; 04/14/2021, 2:00PM- 5:00PM; 04/19/2021, 2:00PM- 5:00PM; 04/21/2021, 2:00PM- 5:00PM; 04/26/2021,11:00AM- 2:00PM; 04/26/2021, 3:00PM- 6:00PM; 04/27/2021,11:00AM- 2:00PM; 04/27/2021, 3:00PM- 6:00PM; 05/06/2021,10:00AM- 1:00PM; 05/06/2021, 2:00PM- 5:00PM; 05/07/2021,10:00AM- 1:00PM; 05/07/2021, 2:00PM- 5:00PM; 05/10/2021, 2:00PM- 5:00PM; 05/12/2021, 2:00PM- 5:00PM; 05/17/2021, 2:00PM- 5:00PM; 05/19/2021, 2:00PM- 5:00PM; 05/24/2021,11:00AM- 2:00PM; 05/24/2021, 3:00PM- 6:00PM; 05/25/2021,11:00AM- 2:00PM; 05/25/2021, 3:00PM- 6:00PM; 06/07/2021, 2:00PM- 5:00PM; 06/09/2021, 2:00PM- 5:00PM; 06/14/2021, 2:00PM- 5:00PM; 06/16/2021, 2:00PM- 5:00PM; 06/17/2021,10:00AM- 1:00PM; 06/17/2021, 2:00PM- 5:00PM; 06/18/2021,10:00AM- 1:00PM; 06/18/2021, 2:00PM- 5:00PM; 06/28/2021,11:00AM- 2:00PM; 06/28/2021, 3:00PM- 6:00PM; 06/29/2021,11:00AM- 2:00PM; 06/29/2021, 3:00PM- 6:00PM; ©2020 American Management Association. AMA is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. Profile to a Personalized Influence-Development Plan, Improve Your Communication with Others Who Have Different Styles, Therefore Building More Meaningful and Productive Relationships, Assess and Sharpen Verbal and Nonverbal Behaviors and Skills, Apply Direct and Indirect Messages in Order to Flex Communication to Meet Varying Goals, Utilize Feedback and Questioning Skills to Better Understand Others and Their Relationship Needs, Identify Listening Barriers and Their Impact on Development of Effective Workplace Relationships, Ask Good Questions and Use Paraphrasing to Improve Listening Skills and Good Relationships, Apply Active and Reflective Listening Skills in Specific Types of Workplace Listening Situations, Apply Best Practices for Giving or Seeking Feedback, Assess and Adapt to Changes in Work Relationships and the Work Environment, Identify Conflict Management Strategies to Fit Specific Relationships and Situations, Synthesize Skills Addressed in the Program and Systematically Apply Them in Creating a Comprehensive Plan for Assessing and Resolving Relational Conflicts, Define the Fundamental Competencies Needed to Achieve Solid Work Relationships, Identify Strengths, Weaknesses, and Opportunities in Your Workplace Relationships, Consider the Impact of Values, Beliefs, Attitudes, and Perceptions on Establishing Trust and Respect, Recognize the Role of Multiple Intelligences in the Workplace, Identify How to Communicate Effectively with Others By Becoming a “Conscious Communicator” Describe the Implications of Communication as a Cycle of Continuous Responses That Create “Relationship Residue”, Explain the Connections Among Emotional Intelligence, Worldview, Perception, and Effective Relational-Communication Behaviors, Identify Strategies to Improve Work Relationships Using Emotional Intelligence, Describe the Impact of Self-Perception on Interactions with Others, Identify Behaviors That Erode Trust and Those That Build Trust, Analyze, Assess, and Counteract People That Exhibit and Situations That Elicit Unproductive Attitudes, Use Assertive Verbal and Nonverbal Behaviors to Build Rapport and Influence Others, Apply Direct and Indirect Messages to Flex Communication to Meet Varying Goals, Ask Good Questions and Paraphrase to Improve Listening Skills and Relationships. London Corporate Training – Advanced Dynamic Office Management and Administration. PDS was implemented to assist Federal employee relations and human resource practitioners interested in perfecting the skills needed for successful job performance. 39 Thoughtful Employee Appreciation Ideas You’ll discover a possibility of being related independent of your past, your expectations, your preferences, or your views—a dimension more powerful than personality or circumstance—a dimension where relationships can become an occasion for creativity, vitality, intimacy, and self-expression. American Management Association is a world leader in professional development, advancing the skills of individuals to drive business success. The more comfortable co-workers are around one other, the more confident they'll feel voicing opinions, brainstorming, and going along with new ideas, for example. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. AMA has been reviewed and approved as a provider of project management training by the Project Management Institute (PMI). See what nuggets of wisdom our community has to offer and jump into the conversation. Redefine What’s Possible, Landmark Insights™, a Landmark Newsletter, The Landmark Self-Expression and Leadership Program.

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